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Informative product bulletins to help you get the most from our products.

Skills Manager Tutorials

Training Manager Tutorials

Support Centers

Training Manager Academy

Skills Manager

Care is provided to all customers with a current software maintenance and support subscription.

Customer Support

Get technical assistance from our professional staff via telephone or email Monday through Friday from 7:30 a.m. to 5:30 p.m.

(Pacific Time)

Software Maintenance

Maintenance entitles customers to receive software upgrades including all new versions, service releases and patches.

New Versions

New versions of our products containing important new features and improvements requested by our customers are released every 12-15 months. New versions (identified with version numbers such as v3.0, v4.0, etc.) are shipped on CD-ROM to all customers with an active soft maintenance subscription. 

Service Releases

Service Releases containing corrections and small improvements are released several times a year. They are distributed on demand via download from the appropriate support center. A password is required to install downloaded service releases. Customers with an active software maintenance subscription can acquire the password by contacting customer support.

Service Releases can also be requested on CD-ROM, however there is a $25 fee to cover production, packaging, and shipping costs. Purchase order or payment is required prior to shipment. Payment can be made by Check, VISA, or MasterCard.