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Assistance is extended to all customers with a current software maintenance and support subscription.

Technical Support

Get technical assistance from our professional staff via telephone or email.

Monday to Friday

7:30 a.m. to 5:30 p.m. (Pacific Time)

Software Maintenance

Receive all software upgrades including new versions, service releases and patches.

Check for the current version of your product below.

Products

 Skills Manager:     Version 9.1 Available Now!

     Email: Skills Manager Support

For assistance, please call:  503-466-1414

 Training Manager Academy:     Version 3.04 Available Now!

This upgrade includes new features, improvements, and important patches. You must presently be using Version 2.0 or higher to install this upgrade. To check your version number, launch the application. The version number is clearly displayed on the Sign-In form. To acquire this upgrade, please email your request to technical support (below) with your name and organization.

     Email: Training Manager Support

     Email: FTO Support

     Email: PTO Support

Training Services

Are you new to Crown Pointe software and in need of training services?

We offer both online and onsite training courses that are designed to give you the essential knowledge and skills needed to configure and utilize your Crown Pointe product efficiently and effectively. Training will accelerate your utilization of the software and help you avoid costly errors and frustrations.

All training is instructor-led and hands-on to reinforce learning. Online training is conducted directly on your computer via an Internet connection and it can be conveniently divided into multiple two-hour sessions.

For a training quotation or assistance, please email your request to our training department (below) with your name and organization and the Crown Pointe product you are using.

    Email: Training Department